Hotel Manager Job Description Template

A professional, well-written hotel manager job description template isn’t just helpful—it’s essential. In the hospitality business, where the first impression can mean the difference between a 5-star review and a public meltdown on TripAdvisor, you need a leader who can manage chaos with a smile. Whether you’re hiring for a boutique hotel, a luxury resort, or a bustling business chain, having a clear, compelling job description helps attract candidates who can handle check-ins, check-outs, and everything in between—without breaking a sweat (or a coffee machine). This article walks you through a proven, hotel manager job description, and includes a ready-to-use example you can copy, tweak, and post with confidence.

What Does a Hotel Manager Do?

Think of a hotel manager as the conductor of an orchestra—with every department playing a different tune (housekeeping, front desk, food & beverage, maintenance). Their job is to make sure it all sounds like a symphony, not a train wreck.

A hotel manager oversees day-to-day operations, ensures guest satisfaction, manages staff, handles budgeting, monitors KPIs, enforces standards, and jumps in wherever needed. They need to be organized, approachable, and maybe just a little bit psychic.

A strong hotel manager job description captures this complexity in a way that attracts high-performing, adaptable leaders.

Why You Need a Hotel Manager Job Description Template

Hiring in hospitality can be tricky. You’re not just filling a position—you’re choosing someone who will represent your entire brand. A solid job description template for hotel managers helps you:

• Communicate role expectations clearly to candidates

• Stay consistent across different properties or franchises

• Save time by avoiding repetitive writing

• Reduce bad hires caused by vague job listings

• Set the tone for your hotel’s professionalism and culture

If your JD is half-baked, expect your candidates to be the same.

Key Elements of a Hotel Manager Job Description

Your hotel manager job description template should include these essential sections:

• Job Title: Clearly specify the level (Hotel Manager, General Manager, Assistant Hotel Manager)

• Job Summary: A quick overview of the role’s purpose

• Key Responsibilities: What they’ll do daily (be specific!)

• Requirements: Education, experience, soft skills

• Preferred Qualifications: Nice-to-haves like tech stack or luxury property experience

• Compensation & Perks: Salary, benefits, housing, etc.

• Work Environment: Shift expectations, weekends, holidays

Make it appealing, but don’t sugarcoat it—working in hospitality isn’t always glamorous. Honesty attracts the right kind of applicants.

Hotel Manager Job Description Template (Copy-Ready)

Job Title: Hotel Manager
Location: [City / Region / Remote]
Reports To: Regional Director / Ownership Group
Department: Operations

Job Summary:
We are seeking a dedicated and experienced Hotel Manager to oversee daily operations at our [luxury/boutique/business] hotel. The ideal candidate has a deep understanding of hospitality service, strong leadership skills, and a passion for delivering unforgettable guest experiences.

Key Responsibilities:

• Manage daily hotel operations and all departments (front office, housekeeping, F&B, maintenance)

• Ensure guest satisfaction by handling complaints, feedback, and special requests

• Hire, train, and supervise hotel staff

• Develop budgets, control costs, and analyze financial reports

• Maintain compliance with health, safety, and brand standards

• Collaborate with marketing teams to drive occupancy and brand reputation

• Monitor customer reviews and implement service improvements

Requirements:

• Bachelor’s degree in Hospitality Management or a related field

• Minimum 3–5 years of hotel management experience

• Strong interpersonal and leadership skills

• Familiarity with hotel PMS (e.g., Opera, Cloudbeds, RoomRaccoon)

• Excellent organizational and problem-solving abilities

Preferred Qualifications:

• Experience managing high-end or luxury properties

• Knowledge of local tourism trends

• Multilingual communication skills

Perks and Benefits:

• Competitive salary and performance-based bonuses

• Accommodation or housing allowance (if applicable)

• Employee meals, transportation allowance

• Paid vacation and professional development opportunities

How to Customize Your Hotel Manager Job Description Template

Use this hotel manager job description template as your foundation, then make it your own:

• Property type: Running a coastal resort is different from a downtown hotel

• Size of operation: Specify number of rooms, staff, departments

• Culture: Formal and luxury vs. casual and boutique

• Local requirements: Mention licensing, certifications, or languages if needed

Tailoring your JD not only improves candidate quality but helps set expectations from day one.

Final Thoughts

A great hotel manager is the heartbeat of any property. They keep the team running, the guests happy, and the reviews glowing. But before you find the perfect fit, you need the perfect job description. Use this hotel manager job description as your starting point, and you’ll attract candidates who are ready to lead with confidence, charm, and spreadsheets.

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